Service configurations represent the individual and unique objects that can be serviced. These objects can be individual products or combinations of products that can be serviced. Service configurations can even include related parts on multiple levels within the configuration. This makes it possible to identify a simple piece of equipment up till a complex group of machines with multiple serviceable parts within these machines.
The configuration consists of one of more serviceable items and there parts. Click the hyperlink of the item to open the edit page. Here, you have an overview of this configuration item with children belonging to the item, and you can edit or add a part.
The information in this document is based on product update 247.
Click this to edit the configuration information.
Click this to exit.
This is the itemcode and description of the configuration item
The serial number is optional but can be filled to define which item it is.
How many of this item are part of the configuration
When is this item added to the configuration
When is this item removed from the configuration. The end date lets you build a historie on the service configuration.
This section displays all items that are linked as part / child to this configuration item. You can add a combinations of products under a single configuration item, you can even make multiple levels because a part can contain a part. This to identify service critical parts within a service item, for example, a filter or pump within a machine.
This shows the item code of the part
This shows the description of the part
This shows how many of this part are in the configuration item
This shows the serial number if the part has one
The description of the serial number is shown here
When is this part added to the configuration item.